“Just make me something pretty.”

The elderly lady was one of my spunkiest customers to date. Her eyes sparkled with dry wit, and her touch on my hand was kindly.

“What kind of pretty?” I asked, laughing, “Swirly pretty? Floral pretty?”

She shrugged and grinned at me,

“You’ll do fine. I know I’ll love it.”

Rarely do clients put their complete faith in my design capability. Most people have an idea, a thought or a stone for a basis, or at least a size reference. I appreciated her confidence in me, but felt completely at sea at to where to start.

A f ...

One of my duties entails serving the customers who walk through our door.

It was a normal day, and I was in the process of photographing rings to upload to our website. Around 11:30, a lady walks through the door, and almost instinctively, I smile and say “hello there”. As I get up from my station where my photography white box is, I notice a hand full of gold. This lady loved her jewelry, and loved to show it off as well.

Whenever someone walks through our door, we like to offer to clean their rings in our ultrasonic cleaner. Not only does it give them an excuse to walk around our cases, it gives them a sense of getting something nice even if they didn’t buy it. Like getting your car washe ...

The woman standing in front of me is regal and beautiful, even at middle age. After 28 years of marriage, her husband is leaving her. She mentions it quietly, ashamed of her newly single status. Her rings sit in front of me, resting top-down on the black velvet pad that I’ve just pulled out. The symbolism is staggering to me- funereal and final. I am about to melt the rings down, reforming the gold into a shape that is not a wedding band. There are a few small diamonds in the engagement ring, diamonds that carried her down a white-decked aisle so very many years ago. She has never asked for more than the simple sparkling stones on her hand, and never received any more. To these diamonds, I will add the birthstones of ...